FAQ
1. Where do you ship?
We currently ship across the United States.
2. How long does shipping take?
We offer several shipping options for our customers:
- Express Shipping (3–6 Business Days) — $20
- Free Shipping (7–14 Business Days) — Free
- Free Standard Shipping (7–14 Business Days) — $10
Delivery times may vary slightly depending on your location and seasonal demand.
3. How can I track my order?
Once your order has been shipped, you will receive a tracking number by email so you can monitor your package anytime.
4. Do you accept returns or refunds?
If your item arrives damaged or incorrect, please contact us within 7 days of delivery. Our support team will help resolve the issue as quickly as possible.
5. Can I cancel my order?
Orders can usually be canceled within 12 hours after purchase. Once the order has been processed or shipped, cancellations may no longer be available.
6. Are your products authentic?
Yes. We strive to provide quality products and carefully selected items for our customers.
7. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods supported by Shopify.
8. How do I contact customer support?
You can contact us anytime through our Shopify contact page or customer support email. We aim to respond within 24–48 business hours.
9. Do I need to be 21+ to purchase alcohol?
Yes. By placing an order, you confirm that you are at least 21 years old, in accordance with U.S. alcohol purchasing laws.
10. What happens if my package is delayed?
Shipping delays may occasionally happen due to weather, holidays, or carrier issues. If your package is taking longer than expected, please contact us and we’ll gladly assist you.